1.1 Personal Information: When you make a reservation or interact with our services, we may collect personal information such as your name, contact details, payment information, and any other information you provide voluntarily.
1.2 Automatically Collected Information: We may also collect certain information automatically when you visit our website, such as your IP address, browser type, operating system, and browsing activity. This information helps us improve our website and provide a better user experience.
2.1 Providing Services: We use the information we collect to process reservations, provide accommodation services, and fulfill your requests. This includes sending reservation confirmations, providing customer support, and communicating with you about your stay.
2.2 Improving Services: We may use the information to analyze trends, understand user preferences, and enhance our services, website, and marketing efforts.
2.3 Marketing Communications: With your consent, we may send you promotional materials or newsletters regarding our hotel and services. You have the option to unsubscribe from these communications at any time.
3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors, IT support, and marketing agencies. These providers are bound by confidentiality agreements and only use the information as instructed by us.
3.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as court orders or government regulations.
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. We use industry-standard security practices and technologies to ensure the security and integrity of your data.
Our website may contain links to third-party websites. Please note that we have no control over their privacy practices and are not responsible for the protection and privacy of any information you provide on those sites. We encourage you to review the privacy policies of those third-party websites before providing any personal information.
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